Jubilee Riot takes special attention to make sure our one-of-a-kind product we delivery to you is in its finest condition. We will offer complimentary repair service on any item purchased from jubileeriot.com for one year after purchase. For repairs on products over a year old, a $28 charge will be assessed to your credit card. Please include your receipt as proof of the original date of purchase. If you do not have your original receipt, a $28 fee will be charged for the repair. Please allow 2-4 weeks for the repair and return to you. Jubilee Riot cannot be held accountable for unanticipated delays. Your piece will be sent back to you via FedEx Ground unless you specify otherwise. Repairs are subject to the availability of the original parts used in the piece. Please note that when shipping your item for repair your shipping costs will not be refunded.